Frequently Asked Questions

How to I visit The Beautiful Hair Boutique?

The Beautiful Hair Boutique is located at Shop 4, 211 Ben Boyd Road, Neutral Bay NSW 2089.
Alternatively, we offer virtual appointments for our Interstate + International Beauties.
To make an appointment click here


What types of hair do you have available?

We offer only the highest quality human hair. Carrying both the world’s best 100% Luxury Virgin European Hair and also a Premium Remy. Both have been ethically sourced and triple quality tested. 



What is Luxury Virgin European Hair?

Luxury Virgin European hair is the highest quality, most beautiful and natural hair available on the market.
Why? Because it has never been processed or coloured, it has been left in its natural colour and texture. This hair is soft, fine and will move and react like your real hair. 



What is Premium Remy Hair?
Premium Remy hair is still a high quality grade of hair however it offers a more attractive price point the Luxury European hair.
The Beautiful Hair Boutique uses only the finest quality 100% Premium Remy hair, which is hair with the cuticle in tact. This hair has been gently pre-coloured to achieve the most stunning colours available. The texture of the hair itself is slightly thicker then the European option but still a smooth finish.



How does Luxury Virgin European Hair differ from Premium Remy Hair?

Luxury Virgin European hair is the most beautiful hair available and primarily differs from Premium Remy hair as it is naturally fine and soft in texture, as opposed to remy hair which can be slightly more coarse. 100% Virgin European hair has never been put through any chemicals or conditioners. The cuticles in both types are all left intact making all the hair aligned in one direction, and will also mean less tangling. Virgin hair will also retain its stunning shine and soft texture wash after wash.



Do you sell Synthetic Hair?

At The Beautiful Hair Boutique we specialise in selling only the finest quality real human hair. As such we do not offer any Synthetic hair options. Synthetic hair wigs and hairpieces also have a significantly lower life span of only 3-6 months.



I've seen cheaper human hair online, why would I go to The BHB?

Ever thought, I can find a wig online that's real human hair and its a bargain? With human hair at The Beautiful Hair Boutique, you do get what you pay for. Heavily processed non-remy hair is usually swept off the floor of beauty salons in places like China or India. The cuticles of the hair are then not in tact and running in the same direction so makers will remove the cuticles in an acid bath. The black pigments of the hair then need to be bleached and dyed to create an assortment of colours to that imprecisely match Caucasian hair colours. Because the cuticles have been removed during this process, the hair becomes brittle, dry, and loses its entire luster after just a few washes. This option is therefore not available to purchase through the BHB as we only supply the world’s most beautiful human hair, to ensure you always get the very best quality.



What makes Beautiful Hair Boutique the #1 destination for the best quality hair on the market?

Aside from helping thousands of women regain their confidence and feel beautiful again, we offer only the highest quality hair available on the market. With clients all over the world, it's no wonder why The BHB is Australia's N0.1 destination for quality wigs + toppers.


We work with the most amazing wig makers and source the highest quality hair to ensure our clients only have the best! Our team of master hair colourists and stylists will then completely transform your human hair wig or hairpiece to suit you! We offer over 25+ years industry experience and our team of supportive and friendly hair loss experts are with you on this journey.
To make an appointment click here



How do I know that I am getting 100% real virgin European hair?

The BHB has partnered with the world’s very best hair manufacturers and we have buyers on the ground sourcing our amazing hair. Our virgin European Hair partner has been collecting hair for over 30 years and boasts the largest established stockpile of virgin European hair in the world. Chances are if it's any other destination, it is not real virgin European hair. We guarantee you will receive the world’s very best Virgin European Hair at The Beautiful Hair Boutique in Australia.



How do I know what hair is right for me?

This will depend mainly on your budget and what style of hair piece you would like. Please contact us or book a consultation and we will happily guide you through your options, based specifically on your personal needs.
To make an appointment click here

What is the cost for delivery?

We offer FREE worldwide shipping on all wigs and hairpieces via DHL.
For express deliveries please contact us as additional shipping rates may apply.

How long will delivery take?

Our hair will generally ship within 5-7days depending on your requirements.
Please allow additional time for custom hair pieces.

What is your returns policy?

For our full returns policy - click here

Have we missed something or want to get in touch?

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